Legal action to be taken against a company in case of where the company is liable for faults in goods or services
In consumer court, a consumer can plead for himself/herself; means an individual does not need to hire a lawyer. But an individual should be well versed with Consumers Protection Act 1986 . Consumer Protection Act-1986 and The Consumer Protection Bill, 2018 The Consumer Protection Bill, 2018 Above two are very important for an individual, in order to defend your case against the beauty product company. A consumer is called ‘the king’ who controls the market. Although, a lot of businesses get involved in trade malpractices and sell fake or substandard products, or provide services at an inferior quality in order to cut costs and earn more profits. It is the consumer that ultimately suffers by paying hefty prices for defective goods, or faulty services. But, a consumer has been given the right to hold the manufacturer, seller or service provider liable for such faults goods or services. A consumer has various options to raise their claim with the company about their